Questions we get a lot
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General
What exactly is BiotIQ?
BiotIQ develops 'biotic' technology that partner brands apply in their plant-based food products. Think of it like a chip brand that sits inside laptops.
Why is the company called BiotIQ?
Bio stands for life and biology, IQ refers to the smart, deliberate selection of bacterial strains. Together they form BiotIQ: living intelligence for your gut.
How did BiotIQ start?
BiotIQ grew out of a shared conviction: probiotics should be easily and attractively available in everyday food, not only in supplements. Our team brings together years of experience in microbiology, food science and product development.
Science
What is fermentation?
Fermentation is a natural process in which micro-organisms such as bacteria, yeasts or fungi convert nutrients into other substances. Think of milk turning into yoghurt, or cabbage into sauerkraut. The process can improve taste, texture and shelf life.
What are probiotics?
Probiotics are living micro-organisms, usually bacteria, that provide a health benefit when consumed in sufficient amounts. They support the gut microbiome and can contribute to digestion, resilience and gut balance.
Does every probiotic strain do the same thing?
No. Every bacterial strain has unique properties. One strain copes better with acid, another produces specific metabolites and yet another stimulates the immune system. That is why we choose our strains carefully, depending on the application and the functionality we want.
What is the difference between fermented food and probiotic food?
Fermented food has been transformed by micro-organisms, but it does not necessarily contain living bacteria, and it is not always clear which bacteria are in there. Probiotic food is fermented with defined strains whose health benefit has been studied. After fermentation it is demonstrated that the probiotics are still alive in the final product, in a functional dose.
Which bacterial strains does BiotIQ use?
We work with well-documented strains that have been found safe, often from familiar genera such as Lactobacillus and Bifidobacterium. The exact choice differs per application and we share it with our partner brands so they can put the right information on the product label.
Are your strains tested in humans?
We use strains that are described in the scientific literature and are often also studied in clinical or human intervention trials. We then validate our own production integration in practice.
How do I know the claims are correct?
We advise our partners on what is possible and permitted. We work exclusively with probiotics that have been extensively tested and reviewed. Unfortunately it is barely possible to make probiotic claims on consumer products. We are transparent about the micro-organisms we use, so any consumer can find plenty of underlying information online. On request we share the scientific dossier with our partner brands.
Product
Are your products plant-based?
Our technology is based on the fermentation of plant-based substrates. The brands that work with us are responsible for the composition of the final product. In most - probably all - cases those will be vegetarian. But always check the packaging carefully.
How long does it keep after opening?
That depends on the product type and how it is stored. After opening we recommend keeping the product refrigerated and using it within the period stated on the pack. The manufacturer's packaging determines the final shelf life.
Why does it taste slightly sour?
During fermentation bacteria produce acids, such as lactic acid. That gives a mildly sour taste, helps the product keep longer and inhibits unwanted micro-organisms. It is a natural and safe preservation mechanism.
Do fermented products need to be heated before eating?
No, most fermented products are meant to be eaten raw or unheated. Heating can kill the living bacteria in probiotic products, which reduces the desired effect.
Are fermented products still healthy after heating?
Yes, fermented products can still be healthy after heating. Nutrients, fibres and flavour are largely retained. Only the living probiotics are often lost to the heat. So a product can still be nutritious, even if the probiotic effect is smaller.
Partner
Do you sell your own products?
No. Our technology sits inside products from partner brands. On the pack you can recognise our involvement by the BiotIQ inside label and/or our website: biotiq.org
In which countries are your products available?
Wherever we have a partnership in place. Our ambition is to make probiotics accessible to as many people as possible. Have an idea or a wish? Let us know!
I'm a brand or retailer. How can I work with BiotIQ?
Get in touch through the contact form. We'll discuss your product, your audience and how our probiotic technology can best be integrated. From there we develop a plan together.
Consumer
Why no pills or capsules?
They don't taste very good, do they???
Is your technology safe?
We work exclusively with micro-organisms that are approved for human food and have gone through a long safety track record. Production and quality control meet the applicable food safety standards.
Are there side effects from probiotics?
Probiotics are generally safe. Some people notice some gut rumbling or a change in bowel movements at first. This is usually temporary. With serious underlying conditions or a weakened immune system it is always wise to consult a doctor.
BiotIQ®